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Programme 2021

Programme

Session

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Thursday,17 Jun

15:00 - 17:30
(GMT+8)

Exploring Future Services with LEGO® SERIOUS PLAY® method

Workshop
Service Design

Sunday,20 Jun

15:00 - 17:30
(GMT+8)

Exploring Future Services with LEGO® SERIOUS PLAY® method

Workshop
Service Design

Monday,21 Jun

09:30 - 13:00
(GMT+8)

Thriving in Maturity: Designing for Tomorrow’s YOLDs

Workshop
Healthcare
Service Design
16:00 - 18:00
(GMT+8)

Smart Services for New Customers

Workshop
Technology
Service Design

Tuesday,22 Jun

10:00 - 12:30
(GMT+8)

Transforming Brand in a World Transformed

Workshop
Branding

Wednesday,23 Jun

20:00 - 20:15
(GMT+8)

Opening Ceremony

On-demand
20:15 - 20:55
(GMT+8)
LIVE on VIU TV (#96)

Innovation for Future Service
LIVE on VIU TV (#96)

On-demand
Service Design
Future Trends
20:55 - 22:00
(GMT+8)
Live on ViuTV Channel 96

Global Conversation on Hospitality
Live on ViuTV Channel 96

On-demand
Travel
Hotel Design

Thursday,24 Jun

10:00 - 11:00
(GMT+8)

Inclusive Future

On-demand
Inclusive Design
Community Design
11:15 - 12:00
(GMT+8)

Winning in Hyper-efficient Commerce

On-demand
Retail
eCommerce
12:15 - 12:45
(GMT+8)

The Rise of New Retail in China (Conducted in Putonghua)

On-demand
Retail
eCommerce
14:00 - 14:45
(GMT+8)

Futuring UX with AI and Data-driven Design (Conducted in Putonghua)

On-demand
Technology
Service Design
15:00 - 15:40
(GMT+8)

A New Hospital in Four Months: A Design Journey Meeting Service Challenges

On-demand
Healthcare
16:00 - 16:45
(GMT+8)

Smart Living, Smart Working

On-demand
Technology
Travel
20:00 - 20:50
(GMT+8)
Live on ViuTV Channel 96

Creative Entrepreneurs & Industry Disruptors 
Live on ViuTV Channel 96

On-demand
Entrepreneurship
20:50 - 22:00
(GMT+8)
Live on ViuTV Channel 96

Innovating Future Health & Care
Live on ViuTV Channel 96

On-demand
Healthcare

Friday,25 Jun

10:00 - 12:00
(GMT+8)

X Thinking®: The Transformation of Value – From Products to Services to eXperiences

Workshop
Service Design
12:00 - 14:30
(GMT+8)

Exploring Future Services with LEGO® SERIOUS PLAY® method

Workshop
Service Design
15:00 - 18:00
(GMT+8)

Creative Leadership: Three Values to Transform Your Practice

Workshop
Leadership