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Programme 2021

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Programme

Programme

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Session
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Thursday,17 Jun

Exploring Future Services with LEGO® SERIOUS PLAY® method
15:00 - 17:30 (GMT+8)Workshop

Service Design

Sunday,20 Jun

Exploring Future Services with LEGO® SERIOUS PLAY® method
15:00 - 17:30 (GMT+8)Workshop

Service Design

Monday,21 Jun

Thriving in Maturity: Designing for Tomorrow’s YOLDs
09:30 - 13:00 (GMT+8)Workshop

Healthcare
Service Design

Smart Services for New Customers
16:00 - 18:00 (GMT+8)Workshop

Technology
Service Design

Tuesday,22 Jun

Transforming Brand in a World Transformed
10:00 - 12:30 (GMT+8)Workshop

Branding

Wednesday,23 Jun

Opening Ceremony
20:00 - 20:15 (GMT+8)On-demand

Innovation for Future Service
20:15 - 20:55 (GMT+8)On-demand

Service Design
Future Trends

Global Conversation on Hospitality
20:55 - 22:00 (GMT+8)On-demand

Travel
Hotel Design

Thursday,24 Jun

Inclusive Future
10:00 - 11:00 (GMT+8)On-demand

Inclusive Design
Community Design

Winning in Hyper-efficient Commerce
11:15 - 12:00 (GMT+8)On-demand

Retail
eCommerce

The Rise of New Retail in China (Conducted in Putonghua)
12:15 - 12:45 (GMT+8)On-demand

Retail
eCommerce

Futuring UX with AI and Data-driven Design (Conducted in Putonghua)
14:00 - 14:45 (GMT+8)On-demand

Technology
Service Design

A New Hospital in Four Months: A Design Journey Meeting Service Challenges
15:00 - 15:40 (GMT+8)On-demand

Healthcare

Smart Living, Smart Working
16:00 - 16:45 (GMT+8)On-demand

Technology
Travel

Creative Entrepreneurs & Industry Disruptors 
20:00 - 20:50 (GMT+8)On-demand

Entrepreneurship

Innovating Future Health & Care
20:50 - 22:00 (GMT+8)On-demand

Healthcare

Friday,25 Jun

X Thinking®: The Transformation of Value – From Products to Services to eXperiences
10:00 - 12:00 (GMT+8)Workshop

Service Design

Exploring Future Services with LEGO® SERIOUS PLAY® method
12:00 - 14:30 (GMT+8)Workshop

Service Design

Creative Leadership: Three Values to Transform Your Practice
15:00 - 18:00 (GMT+8)Workshop

Leadership